HCL Walkins Bangalore, HCL Freshers Walk In Drive CMRIT, Bangalore Walkins on 5th December 2013, B.Tech/ BCA/ B.Sc 2013 Passouts Walkins

Company Name : HCL Technologies Ltd
Eligibility criteria : B.Tech / BCA / B.Sc 2013 Pass Outs
Experience : Freshers 2013 Pass Outs Only
Year of Passing : 2013 pass out only
Job Location : Bangalore
Candidate Profile :
1. B.Tech (CS/IT/EEE/ECE/E&I)
2. BCA / B.Sc . – (CS / IT / Mathematics / Statistics)
3. 60% throughout in academics, No current backlogs
4. Customer Focus
5. Teamwork
6. Technical Expertise
7. Interpersonal Effectiveness
8. Concern for Order and Quality
9. Expertise of basic Networking and other technologies
10. Fundamental ITIL expertise of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
11. Great to have basic understanding of Client Server Architecture, OS
12. CCNA / MCP / MSCA Preferred
Job Description :
1. Provide hardware / software / network(n/w) problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
2. Identify, evaluate and prioritize customer problems and escalations
3. Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
4. Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database(DB) management systems, electronic mail, and communications), client software & basic network(n/w) connectivity problems within SLA (If any)
5. Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
6. Analyze, ac expertise & record each & every alert in the monitoring tools & handle the alerts as per their impact
7. Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Soft Skills:
1. Attractive communication and conversation skillfulness (Verbal and Written)
2. Great documentation skillfulness
3. Great working expertise of MS OFFICE
4. Should have great customer supervision skillfulness
5. Able to handle unforeseen situations
6. High level of acceptance
7. Can drive HCLs value and its methodology
* Grammar Test
* Group Discussion
* Technical Round
* HR (Human Resources) Round
Terms & Conditions:
- Willing to sign Service agreement of 1 Year (As applicable)
- Willing to relocate, if required
- Willing to work in 24*7 environment
- CTC of 1.80 L/PA
Walkin Date : 5th December 2013, (Thursday)
Time : 9 AM – 12 Noon Registration will be allowed
Walk in Venue :
CMR Institute of Technology
132, AECS Layout,
IT Park Road
Bangalore 560 037, India
Applicants to be carry :
Forever Carry all necessary documents for the interview as well as a pair of set of your resume, white background passport size photo, Government ID proof like Pan Card, elector Id or Passport,photocopy of all of your certificates (both academic and further curricular) expertise certificates, bank details and alternative necessary documents.